FAQ - Optiba in questions and answers

Browse the answers by category below or email us.

What can I do to have my order supplied to a different address? Or directly to the customer's address?

There is no answer for this question.
You don't want Optiba/Aserto labelling on the package?

On special request, we can send a package without any information that Aserto is the sender. In this case, please message us during the ordering process that the package is to be neutral.
Read more
Can I add my own shipping list to an order?

If you are sending the order directly to your customer we are able to send the parcel with your shipping list. All you need to do is to notify us of this need in a message during the ordering process, and an Optiba specialist will help you add the correct...
Read more

View all